You are requested to complete the order form fully and accurately. Should there be any error in the details provided for the recipient, we cannot be held responsible for the failure to deliver. Charges related to forwarding or reshipping the package to another recipient or to a different delivery address will be your responsibility.
It is your entire responsibility to provide us with an accurate delivery address. We will not verify addresses. We cannot take in account any special delivery requirements by email or other form of message.
We can only accept your orders once they have been checked and approved. In the unlikely event of a problem, you will receive an e-mail within 2 working days (i.e. not on Saturdays and Sundays).
For our chocolate products(perishable food products), the right of withdrawal of 8 days does not apply. Your modification or cancellation may be accepted whist the parcel is in preparation only and subject to our approval. In this case of accepted cancellation, the charges will be refunded. However, a handling fee may be applied for administrative cancellation charges.
From the time the parcel is handed over to the carrier, no modifications or cancellations may be accepted and charges will not be refunded.
The price indicated on the order form is in British pounds and include Vat of 20%. Prices are subject to change.
Privacy: we process all your information in the strictest confidentiality.
We do not disclose your information to third parties for marketing purposes
We offer secure payment via Paypal using a Paypal account