Privacy & Cookie Policy

The Chocolate Place is committed to protecting your privacy and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use any customer information and how we protect your privacy. All such information is referred to in this statement as 'personal information'.

This policy applies to the www.thechocolateplace.co.uk website only and not to other websites to which we may provide links.

Your consent:

By using this website and/or providing personal information you are indicating your consent to our obtaining personal information from you and to the holding, use and/or transfer of the personal information that is provided by or obtained from you in accordance with this policy.

Holding and use of personal information:

The personal information that is provided by or obtained from you is used and/or held by us for the following purposes:

to communicate with you in accordance with this policy
to offer our own and third party services and products suited to you
to inform you of new features and promotions on thechocolateplace.co.uk website
to enhance your experience of thechocolateplace.co.uk website by identifying your personal preferences.

Transfer of personal information:

The personal information that is provided by or obtained from you may be transferred to third parties for the following purposes:

To the relevant authorities to the extent necessary or appropriate to comply with applicable laws or as may be required in legal proceedings.

Obtaining, use and transfer of general information:

By using session variables and tracking visitors to our website we will obtain general information about those visitors.

That information would include, for example, the number of visitors, the pages they visit, how long each visit lasts, how often visitors return to our website, etc. We may also aggregate such information with certain of the personal information provided by or obtained from visitors to enable us to analyse or categorise visitors and their preferences.

Such general or aggregated information may be held or used by us for the following purposes:

our own research purposes
for marketing purposes
to create a better overall experience for our users
to ensure a more efficient service for our users